Legal Notice
Terms and Conditions, Refund Policy, and Privacy Notice
Legal Form: Limited Liability Company (LLC)
Legal Address: 5830 East 2nd Street, STE 7000, #26103, Casper, WY 82609, USA
Contact Email: support@mynaturalprotocol.com
Contractual Language: English
VAT: Not applicable (non-EU operator - digital activity)
Terms and Conditions of Sale
1. Purpose
These Terms and Conditions govern the sale of a digital product related to erectile function improvement, including techniques, methods, recipes, practical advice, and digital resources accessible immediately after payment.
2. Nature of the Product
- 100% digital product - no physical product is shipped
- Immediate delivery via access page or email after payment validation
3. No Guarantee of Results
Results vary depending on the individual, their health condition, habits, lifestyle, physiology, and commitment. No results are guaranteed, even if testimonials or examples are presented.
4. Purchase and Payment
- Product payable online as a one-time payment
- Payments are processed via secure payment platform using SSL encryption
5. Availability
Digital access is provided instantly after payment. The user is responsible for keeping their access link.
6. Expected Customer Behavior
The customer agrees to:
- Complete the program steps
- Apply the proposed methods
- Follow the instructions seriously
- Respect the safety guidelines indicated
7. Customer Account and Confidentiality
Access is personal, confidential, and strictly non-transferable.
8. Sharing Prohibition
Any distribution, resale, copying, screenshots, video or audio recording is strictly prohibited. Any violation will result in immediate termination without refund plus possibility of legal action.
9. Anti-Chargeback
The buyer expressly agrees not to open a bank dispute before contacting support. Any attempt at fraud or abusive payment recovery is kept as evidence and may result in legal action.
Refund Policy
180-Day Satisfaction Guarantee
HORIZON LINE LLC offers a 180-day satisfaction guarantee with the following conditions.
Eligibility Requirements
To request a refund, the customer MUST provide ALL of the following:
1. PROOF OF LOGIN
Must have logged into the member area at least once. Login activity will be verified in our system.
2. PROOF OF APPLICATION
Screenshots or photos showing you followed the program. Description of techniques/methods you tried. Timeline of your implementation (minimum 14 days required).
Refund Process
- Refund requests must be submitted within 180 calendar days of purchase
- Requests must be sent to: support@mynaturalprotocol.com
- Include all required proof listed above
- Support team will review within 48 business hours
- Approved refunds processed via original payment method within 5-7 business days
Non-Refundable Situations
- No login to member area (indicates non-use)
- No proof of application provided
- Request made after 180-day period
Anti-Fraud Clause
Any attempt to fraudulently obtain a refund (fake screenshots, stolen payment method, etc.) will result in:
- Immediate account termination
- No refund granted
- Possible legal action
- Evidence forwarded to payment processor and authorities
By purchasing, you agree to these terms and commit to making a genuine effort to use the product before requesting a refund.
Privacy Policy (GDPR and Data)
1. Data Collected
We only collect the following data:
- Name
- Phone number (if provided)
2. Purpose
Data is used only to:
- Provide access to the product
- Ensure customer support
- Send product-related communications
- Improve service quality
3. Tools Used
- Meta Pixel (advertising / tracking)
- Secure payment processors
4. Protection and Storage
Data is stored securely. No sale, rental, exchange, or transfer of data to commercial third parties.
5. Retention Period
Data retained as long as the customer account or access is active.
6. Right to Deletion / Modification
Any request can be made to: support@mynaturalprotocol.com
Disclaimers and Legal Warnings
Health
The content does not replace medical, psychological, hormonal, nutritional, or therapeutic consultation. In case of disorder, pain, illness, dietary change, or medical question, consult a certified healthcare professional.
Liability
The user acknowledges being solely responsible for their use of the product.
Prohibited Use
- Prohibited for minors (under 18 years old)
- Prohibited for individuals suffering from a serious medical condition not monitored by a doctor
Last updated: January 13, 2026